Returns & Exchanges

At Reitmans, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original condition. Whether you prefer to return in-store or by mail, we make the process simple and hassle-free.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unworn, unwashed, and still have the original tags attached within 30 days of the purchase date.

• 2.
  Choose Your Method

  Decide whether to visit any Reitmans location for a free instant return or use our online portal to generate a prepaid shipping label.

• 3.
  Pack Your Items

  Securely place the items and your packing slip inside the original shipping bag or a sturdy box and attach the return label to the outside.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, a refund will be issued to your original method of payment within 5 to 10 business days.